SHIPPING POLICY

Your product will be delivered to your specified location during business hours. Please ensure the address given has someone to receive the goods during business hours. Should you be located in a major city centre, delivery will be done within 5 working days. Should you be located in outlying regions, it should reach you within 7 working days. Only rural areas could take up to 14 days to deliver.

RETURNS POLICY

We have a strict NO RETURNS policy from this Clearance Sale site. To be eligible for a return, your item must be damaged in transit or defective in nature. This should conveyed as such when delivered by the courier company. Should the product be unable to be checked at time of delivery, notification needs to be sent in writing to Blue Sky Supplies within 24 hours indicating the problem with the product with photo evidence of such.

Replacement Goods

Should your product need to be returned based on the above, once it is is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund or replacement of the same or similar product (should you accept something similar should we be out of stock of the exact product). This new product will then be despatched at no additional shipping cost.