TERMS OF SERVICE

OVERVIEW

This website is operated by Grohe Dawn Watertech Holdings Pty Ltd. Throughout the site, the terms
“we”, “us” and “our” refer to Grohe Dawn Watertech Holdings Pty Ltd. DGW offers this website,
including all information, tools and services available from this site to you, the user, conditioned
upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to
be bound by the following terms and conditions (“Terms of Service”, “Terms. These Terms of Service
apply to all users of the site, including without limitation users who are browsers, vendors,
customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or
using any part of the site, you agree to be bound by these Terms of Service. If these Terms of Service
are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of
Service. You can review the most current version of the Terms of Service at any time on this page.
We reserve the right to update, change or replace any part of these Terms of Service by posting
updates and/or changes to our website. It is your responsibility to check this page periodically for
changes. Your continued use of or access to the website following the posting of any changes
constitutes acceptance of those changes.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your
state or province of residence, or that you are the age of majority in your state or province of
residence and you have given us your consent to allow any of your minor dependents to use this
site.
A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred
unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and
adapt to technical requirements of connecting networks or devices. Credit card information is
always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of
the Service, or access to the Service or any contact on the website through which the service is
provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or
otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

Although every effort is made to ensure that the current content and stock availability is up to date
at all times, we are not responsible if information made available on this site is not accurate,
complete or current. Any reliance on the material on this site is at your own risk. We reserve the
right to modify the contents of this site at any time, but we cannot be held liable in anyway should
the information alter during or after order placement.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice. We reserve the right at any time to
modify or discontinue the Service (or any part or content thereof) without notice at any time. We
shall not be liable to you or to any third-party for any modification, price change, suspension or
discontinuance of the Service.

SECTION 5 - PRODUCTS

Certain products may be available exclusively online through the website. These products or services
may have limited quantities and are subject to return or exchange only according to our Return
Policy. We have made every effort to display as accurately as possible the images of our products
that appear at the store.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any
person, geographic region or jurisdiction. We may exercise this right on a case-by- case basis. We
reserve the right to limit the quantities of any products or services that we offer. All descriptions of

products or product pricing are subject to change at any time without notice, at the sole discretion
of us. We reserve the right to discontinue any product at any time.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or
cancel quantities purchased per person, per household or per order. These restrictions may include
orders placed by or under the same customer account, the same credit card, and/or orders that use
the same billing and/or shipping address. In the event that we make a change to or cancel an order,
we will attempt to notify you by contacting the e-mail and/or billing address/phone number
provided at the time the order was made.
You agree to provide current, complete and accurate purchase and account information for all
purchases made at our store. You agree to promptly update your account and other information,
including your email address and credit card numbers and expiration dates, so that we can complete
your transactions and contact you as needed.

SECTION 7 - THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third-
parties. Third-party links on this site may direct you to third-party websites that are not affiliated
with us. We are not responsible for examining or evaluating the content or accuracy and we do not
warrant and will not have any liability or responsibility for any third-party materials or websites, or
for any other materials, products, or services of third-parties. We are not liable for any harm or
damages related to the purchase or use of goods, services, resources, content, or any other
transactions made in connection with any third-party websites. Please review carefully the third-
party's policies and practices and make sure you understand them before you engage in any
transaction. Complaints, claims, concerns, or questions regarding third-party products should be
directed to the third-party.

SECTION 8 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 8 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical
errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers,
product shipping charges, transit times and availability. We reserve the right to correct any errors,
inaccuracies or omissions, and to change or update information or cancel orders if any information
in the Service or on any related website is inaccurate at any time without prior notice (including
after you have submitted your order). We undertake no obligation to update, amend or clarify
information in the Service or on any related website, including without limitation, pricing
information, except as required by law. No specified update or refresh date applied in the Service or
on any related website, should be taken to indicate that all information in the Service or on any
related website has been modified or updated.

SECTION 9 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted,
timely, secure or error-free. We do not warrant that the results that may be obtained from the use
of the service will be accurate or reliable. You agree that from time to time we may remove the
service for indefinite periods of time or cancel the service at any time, without notice to you. You
expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all
products and services delivered to you through the service are (except as expressly stated by us)
provided 'as is' and 'as available' for your use, without any representation, warranties or conditions
of any kind, either express or implied, including all implied warranties or conditions of
merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-
infringement.
In no case shall Grohe Dawn Watertech Holdings Pty Ltd., our directors, officers, employees,
affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any
injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of
any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data,
replacement costs, or any similar damages, whether based in contract, tort (including negligence),
strict liability or otherwise, arising from your use of any of the service or any products procured
using the service, or for any other claim related in any way to your use of the service or any product,
including, but not limited to, any errors or omissions in any content, or any loss or damage of any
kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or
otherwise made available via the service, even if advised of their possibility. Because some states or
jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental
damages, in such states or jurisdictions, our liability shall be limited to the maximum extent
permitted by law.

SECTION 10 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless Grohe Dawn Watertech Holdings Pty Ltd. and our
parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service
providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand,
including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of
these Terms of Service or the documents they incorporate by reference, or your violation of any law
or the rights of a third-party.

SECTION 11 - ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not
constitute a waiver of such right or provision. These Terms of Service and any policies or operating
rules posted by us on this site or in respect to The Service constitutes the entire agreement and
understanding between you and us and govern your use of the Service, superseding any prior or
contemporaneous agreements, communications and proposals, whether oral or written, between
you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities
in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 11 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page. We reserve
the right, at our sole discretion, to update, change or replace any part of these Terms of Service by
posting updates and changes to our website. It is your responsibility to check our website
periodically for changes. Your continued use of or access to our website or the Service following the
posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 12 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at shop@grohedawn.com.